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| Service | Price |
Standard Onsite Service |
$90/hr |
| Offsite Service (Minimum 1 hr) | $50/hr |
| Immediate Response Onsite Service* | $95/hr |
| Telephone / Remote Support * | $50/hr |
| Virus/Worm/Trojan/Spyware/Popup Removal * | $90/hr |
| Data Recovery * (Minimum 1hr) | $90/hr |
| Buying Advice * (1hr research) | $50/hr |
| Hardware / Software Installation and Troubleshooting | $90/hr |
| New Computer Setup, Install Windows | $90/hr |
| Data Transfer (Documents, Pictures, Music, Etc.) | $90/hr |
| Network, Router Configuration and Troubleshooting | $90/hr |
| Antivirus / Firewall Configuration and Troubleshooting | $90/hr |
| Custom Programming * | $90/hr |
| Website Design * | $75/hr |
* 10% discount for Annual Maintenance Plan customers
Service Times
Service |
Time |
|---|---|
| Virus / Worm / Trojan Removal (Low Infection) | 2 hrs. |
| Virus / Worm / Trojan Removal (High Infection) | 4 hrs. |
| Spyware / Popup Removal (Low Infection) | 1 hr. |
| Spyware / Popup Removal (High Infection) | 3 hrs. |
| Data Recovery (Floppy Disk or CD) | 1 hr. |
| Data Recovery (Hard Drive) | 3 hrs. |
| Hard Drive Installation, Formatting and Transfer of Data | 2 hrs. |
| Optical Drive Installation | 1/2 hr. |
| Expansion Card Installation (Sound, Network, Video) | 1/2 hr |
| Network or Router Configuration | 1 hr. |
| AntiVirus or Firewall Configuration | 1/2 hr. |
| Data Transfer (Documents, Pictures, Music, Etc.) | 1 hr. |
| Setup of New Computer, Install OS and Patches | 2 hrs. |
| Software Installation (Game or Application) | 1/2 hr. |
| Configure Printer and Driver Sharing | 1 hr. |
| All computers must be running Windows 2000 or XP. Computers with lesser CPU speeds normally take longer to install, configure and troubleshoot software and hardware. Uptadates and Patch times are also dependant on CPU speeds and Internet connection speeds. |
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